To request an rDNS record or records to be submitted, please open a ticket with our Support department in the following format in order for it to be processed in a timely manner:
126.197.30.69.in-addr.arpa. IN PTR test.com.
This assumes:
IPv4 Address: 69.30.197.126
Hostname test.com
Note: Please make sure there is a period at the end of the domain name and that the IP address is in reverse order.
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rDNS Requests for IPv6 Addresses:
a.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.2.2.0.0.a.0.0.0.0.0.3.4.4.0.6.2.ip6.arpa. IN
PTR notarealdomain.com.
This assumes:
IPv6 Address: 2604:4300:a:22::a
Hostname notarealdomain.com
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